At Canopy Research Group, we’re passionate about helping organizations improve employee retention and client loyalty, and we are a leader in providing these services to CPA firms. Based on significant research, we believe that highly engaged employees lead to more loyal customers, which leads to increased revenues and profitability. Our research shows that CPA firm staff members who are highly engaged:
Using our research-based survey tool, OrgAdvantageTM, we help firms measure employee engagement and put plans in place to improve it, based on statistical models. Instead of using a blanket approach to engagement, our process allows firms to focus, with laser-like accuracy, on how to improve employee engagement in their organization.
OrgAdvantageTM is designed to answer one of the most frequently asked questions by CPA firms:
What can we do as a firm to make sure that we hire and retain the very best employees?
To learn more about the impact that OrgAdvantageTM can have on your firm, click here.
We provide measurements of employee engagement, and key drivers of each by employee segment, and help create an overall employee engagement strategy.
We provide measurements of customer satisfaction, customer loyalty, and key drivers of each by customer segment.
We provide a wide range of services to help better understand your market and potential customers.